Success Plans

No matter what you need, will help you succeed.

Need support now?

Reach out to the support team from anywhere across the globe by emailing us directly at

Our Philosophy

No matter how big your goals, we have the knowledge, training, and resources to help you achieve them. We don't just provide enterprise grade support - we help formulate a plan to see you succeed, fast. Proactive Support

Proactive Support

As industry thought leaders, we're at the forefront of content initiatives. Our support helps you figure out what's next to help you grow.

Preparing for the Future Support Squared

Support Squared

Enterprise support means access to a dedicated account management team - so you'll be supported, no matter what you need.

Access to a Team User Community

True Community

Engage with other users 24/7 in our Slack channel. Ask questions, learn about other builds, and explore the possibilities from other users.

Peer Community

Plan for Success

Whether you're just getting started learning about or you're using us to power content to millions of devices, we've got your back. 

Complimentary to All Clients
Onboarding (60 Days)
Email Support
24-48 Hour Response Time
Community Developer Slack Channel
Professional Services*
Get All the Benefits of Standard Success Plan, Plus:
Custom Onboarding
Direct Access to a Client Services Manager
24 Hour or Less Response Time (Non-Critical Issues)
1 Hour or Less Response Time (Critical Issues)
Private Slack channel for Developers*
Professional Services*

*May incur an additional cost.

Speak with an Expert

Chat with Us

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